Delivering a step change in event correlation technology

With Zen™, we are bringing to the marketplace a highly innovative technology that offers a completely new approach to meet the challenge of cross domain correlation for network and service assurance. Zen™ is a patent-pending technology that not only fills a huge gap in the marketplace, but also represents a step change in the industry... a technology that has the potential to save customers substantial revenue and enable them to deliver consistently high levels of customer service and to achieve this whilst working with existing solutions from companies such as EMC, HP or IBM

This is a mature marketplace that needs a new technology - as the very existence of Gartner's Magic Quadrant on IT ECA (Event and Correlation Analysis) shows. This report evaluates vendors on their ability to improve the event-to-incident/problem resolution process and their vision to achieve alignment between component events and business-oriented, services. Zen™ has changed the game plan.

Our new solution and technology, "Proximity correlation", will empower businesses with the ability to provide levels of correlation (element, network and service), orders of magnitude beyond what is possible today. Zenulta technology pushes the boundaries to manage 10's of thousands of events per second. But there's even more to it than that.

Create real intelligence, and eliminate disruption to your business
In many industries, uninterrupted operations are paramount to business success and satisfied customers. Disruption must be minimal - if not eliminated altogether. Services to customers need to be provided around the clock at consistently high levels. But achieving peak levels of performance, all of the time, is an elusive goal for many IT organisations, telecommunication companies and service providers.

Complex service delivery structures, which are often vast, have multiple different inter-related functions, processes and dependencies. If one goes wrong, effectively they all go wrong. And the affect on customers can be disastrous. Today's solutions to this leave a lot to be desired. In this market, speed, agility, intelligence, customer service, and minimised costs are the order of the day.

Our Enterprise Correlation Solutions, based on our new ground-breaking technology "Proximity correlation", bring greater clarity to complexity than ever before. They allow businesses to respond rapidly and accurately to incidents (which affect the network, services or customers) through analysing a multitude of co-related events and determining resulting actions at speeds never before achievable, with far greater levels of sophistication and for far less cost.

In short, our technology lets you monitor many independent notifications and use them to identify the 'Real Event' and take appropriate actions - fast.

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