Overview
ZenPM™ is a Real Time next generation Performance Management solution for wireless and fixed line networks that operates across multiple vendors, technologies and domains. Embedding our patent pending Zen™ Proximity Correlation Technology with state of the art database Analytics and Visualisation, ZenPM™ brings intelligence from your performance data in seconds. By monitoring KPI/KQI thresholds as soon as data is available, your operators will be alerted of performance issues in your network in Real Time.
Performance Data is simultaneously loaded to the Zen™ Correlation Engine and a high speed Analytic Database where it is immediately available for reporting using fast analytics and rapid-fire Business Intelligence for Data Visualisation and reporting that is simple and intuitive to use.
In fact the performance of the ZenPM™ database and the visualisation and reporting inteface are such that you can store and report on raw PM data for as long as your like - no need for Data Aggregation
Performance Threshold Alerts can be output for processing by other systems including ZenRCA™ where they are correlated with fault management events, probing and customer experience data to give a 360° view of the quality of your network and services as well as customer impact and the root cause of the problem.
Key Features
- Next Generation Real Time Performance Management Solution
- Works across multiple vendors, technologies and domains
- Exploits recent advances in technology
- Unprecedented performance and scalability
- Cutting edge PM analytics data warehouse, visualisation and reporting
- Store and report on raw PM data for as long as your like - no need for Data Aggregation
- Real time KPI/KQI threshold alerts for input to FM, Service Management and cross domain correlation functions.
- Seamlessly processes millions of PM data events / records
- Threshold Monitoring for virtually unlimited number of PM counters
- Capable of spanning large (or effectively continuous) time periods using time based correlation capability
- Prediction of performance degradation, outages and bottlenecks
- All data is loaded into a database that is capable of load rates of many TB of data per hour
- Browser-based analytics for PM data visualization that anyone can use.
- Share live, interactive data visualizations, dashboards, reports and workbooks via secured web server
- Manages change through configuration
- Configuration driven mediation layer for high speed processing and transformation of raw PM data
Fast Track to Business Benefit
The unique design of Zen™ and CrossTalk™ means that no coding is required; everything can be achieved through simple dynamic configuration. No complicated analysis and development project is required; just rapid non intrusive deployment into your environment.
ZenPM™ embeds CrossTalk™ Mediation Technology to process and transform raw performance data output by network equipment and loads this to the Zen™ Proximity Correlation Engine for correlation in Real Time against customer defined KPI/KQI thresholds.
The combination of the ZenPM™ database and high speed CrossTalk™ Mediation Technology, means that ZenPM™ does not suffer from processing backlogs that so often plague other performance management systems.
KPI/KQI threshold correlation templates and pre-defined work books for generating performance reports, dashboards and visualisation are available from our Zen™ Library. These can be easily configured and expanded by non IT professionals.
SysMech also offer mediation interfaces for Zen™ and other vendor's management platforms in our CrossTalk™ Mediation Library.
Benefits
- Monitors network and service KPI / KQI threshold breaches in real time
- Identifies performance issues that are affecting your customers now
- Enables pro-active problem management
- Confirms when performance issues are fixed
- Long term performance monitoring of network and services
- Supports decisions on new investments and utilisation of resources
- Supports networking planning functions and prediction of future trends
- Validates rollout of new sites and equipment
- Validates configuration parameter changes with performance results
- Performance reports, workbooks, visualisations, and dashboards are available via secured web server for publication throughout your organisation.
Revenue Protection
- Faster restoration of revenue generating services
- Outage prediction - operators can intervene to prevent the problem
- Problem prioritisation - focus on VIP, Corporate customers and high revenue services
Flexibility
- Platform independent
- Deploys in weeks - easily integrates into your environment
- Enhances existing solutions: "Rip and Replace" is not necessary
- Quick implementations due to our Library authentication programme.
- Correlations that have been "Tried and Tested" in other live environments
- Short lead time to bring new services under management
- Different price models available to suit different budgets
Low Cost of Ownership
- No need for the expense or delay of a "Big Bang" approach - start small and expand incrementally
- Non IT professionals can configure new functionality
- Cost of change and upgrade is low thanks to our configuration driven architecture
- Small hardware footprint
- Greatly reduced maintenance costs
To find out more about how ZenPM™ can revolutionise the management of your network and
services, download the free
White Paper
and
Product Overview
