Clarity from Complexity

What's The Problem ?

• Networks and services are evolving at a much faster rate than at anytime in the past

• Service Assurance and Performance Management systems cannot keep up
  • based on outdated technology
  • lack of functionality
  • performance limitations
  • cannot scale
  • slow to develop and deploy
  • fractured architecture - loosely coupled silo based products
  • high cost of ownership - single vendor lock in
  • Cannot handle network and service change
• Quality of service degrades and time and cost to fix services increases
• You do not know what your customers know now - that their service is affected
• Revenue is lost
• Customer churn increases

The key to success is in maintaining a superior customer experience.

Monitoring service quality in real time is key to superior customer experience.

How do you manage the link between your services and your customers?

The SysMech Solution

Zen™ and CrossTalk™ products embed cutting edge technologies specifically designed to address these problems, and since they are driven by dynamic configuration, they can be quickly deployed to integrate into your existing environment, delivering immediate, rapid benefit.

This technology is used in all of our products, providing a single technology platform throughout.